Skilled caregivers expertise ‘shockingly low bar’ in onboarding high quality, survey finds

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Dive Temporary:

• Onboarding experiences within the post-acute care trade — a phase of healthcare that features settings reminiscent of in-home care, long-term care and rehabilitation — have a “shockingly low bar” for high quality, in accordance with 2023 knowledge from software program vendor Viventium. 
• Many of the 220 caregiver workers surveyed by Viventium mentioned they’d a “good” onboarding expertise, however fewer than half mentioned they acquired a heat welcome from their employers, and even fewer felt that employer communication was clear and clear or that their questions have been answered promptly and helpfully. Solely 38% mentioned they acquired detailed details about well being and wellness advantages.
• Staff at organizations with larger high quality onboarding have been almost twice as prone to really feel safe about their employment in comparison with workers with lower-quality onboarding experiences. Higher onboarding additionally led to features in perceived profession development alternatives, work–life stability and management assist, Viventium mentioned.

Dive Perception:

Whereas the survey outcomes are particular to at least one trade phase, onboarding methods proceed to have an necessary function in engagement, notably at a time when workers’ perceived job safety is in flux.

A Expertise Board examine discovered that onboarding was a high organizational precedence globally firstly of 2023, with workers doubtlessly souring on employers that failed to reply in a well timed strategy to an software or present subsequent steps promptly in the course of the hiring course of. In 2022, a extra aggressive expertise market noticed employers adapt by focusing, partially, on creating good onboarding experiences, in accordance with Make use of Inc.

Employers within the post-acute care trade can enhance onboarding by taking steps reminiscent of offering new hires personalised assist with finishing preliminary paperwork, encouraging managers to immediately hyperlink new hires’ work with organizational tradition and mission, and connecting new hires to friends and workforce members, Viventium mentioned.