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Hello all, I would like some assist with wording. I took over as supervisor of a group early final spring. The group was very brief staffed resulting in stress among the many group. Early summer season, a excessive performer requested about getting a increase. He made his case, and I took it to my supervisor & HR. They did a overview and we had been capable of bump up the entire group, plus providing a retention bonus.
Some backstory on this position – it’s a very entry stage position, and excessive turnover is anticipated. We pay greater than the business common, for a significantly better high quality of life. However the commerce off with that’s with out these increased stress job duties, there’s much less room for progress and solely a lot the job goes to pay. Ultimately, folks transfer to totally different departments or totally different firms. On top of that, it is a position that requires licensure with the state – we offer the coaching, but it surely’s a job requirement and should you don’t get the license inside a yr you legally can’t work on this place. It’s fairly widespread for us to finish up hiring for these with out this license – the job is simply too entry stage for these with expertise, although generally we do get skilled staff who just like the stress free atmosphere.
Whereas we had been all the time actively hiring, we began getting a flood of purposes within the fall and we’re lastly absolutely staffed (probably overstaffed!) with a really nice group. This was my first time giving out efficiency opinions and I actually needed to acknowledge the group that I had. I believe I gave nearly everybody an exceeds expectations, with the bottom benefit increase 4% and the best 6%.
A few month later, I’ve had 3 staff ask for a increase. I want I might give it to them! I’ve already requested my supervisor and HR, however contemplating the mid-year raises they gave final summer season, the benefit will increase we simply did, and the truth that we already pay greater than most related firms in our space, this time they’ve denied the requests.
One of many staff has been right here lower than 90 days, and got here in with out expertise or the license. They’re doing nice within the position, however nonetheless within the coaching course for the license and have requested for greater than skilled, licensed staff within the position. The second worker has been right here just below a yr – got here in with out the license as nicely (which they did simply obtain) however was in any other case very productive (most likely the most efficient member of the group on the time of opinions, and I gave them the next increase). This worker has additionally made it very clear they’re leaving in the midst of this yr (shifting for household). The third worker has been right here about 6 months – additionally got here in with out expertise or a license (simply acquired this additionally), but additionally did rather well within the position and acquired a rise on the upper finish.
Each the final 2 staff additionally scored themselves fairly low within the self overview, however are referencing their present (2024) efficiency to justify their request. If it was later within the yr I may need had higher luck, however after they’re asking barely a month after the earlier efficiency overview/benefit improve, administration turned me down. Any wording on methods to clarify this to the staff when I’ve to inform them I can’t improve their pay proper now? I’ve been fortunate and that is most likely the primary actually troublesome dialog I’m going to have as a supervisor.
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