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An information centre chief via the day, one half writer and one half basketball participant at night time, Hakan Yalcin embodies the range, competitors and collaboration that makes him a singular Mancunian native hero.
Manchester has skilled an evolution in turning into a technological hub that rivals London and the South. It has change into a real Northern Digital Powerhouse.
A Larger Manchester survey, Adoption of Digital Applied sciences (ADiTS), discovered that 78% of corporations there use superior digital tech, with data and high-tech sectors main the way in which. Cloud, Massive Knowledge, and AI are the most well-liked, highlighting the various adoption charges of various digital applied sciences.
Yalcin, seems to be to discover totally different potentialities and mixing various views to suppose exterior the field. Yalcin says: “I get probably the most satisfaction from fixing advanced issues and discovering options for inner or exterior shoppers. That is achieved by supporting the expansion and improvement of my crew members and fostering a collaborative work tradition.”
Since Pulsant had acquired the M247 Manchester web site in 2022, Yalcin cites the success right down to the unification of the crew as being probably the most impactful change he’s revamped the previous 12 months. In true Manchester spirit, Yalcin averted company days and introduced the crew collectively by constructing a bug lodge on the location!
Establishing higher relationships
Making use of this distinctive method, to delivering optimum customer support, Yalcin cites the devoted, head to head time to construct shut connection. Yalcin says: We ensure there are each formal and casual conversations and alternatives to place our data and experience for patrons in probably the most environment friendly means.”
“We love partaking with shoppers that may share future initiatives, so we will carry this expertise to bear from day one – no matter if this challenge arises inside the Manchester knowledge centre web site or not. I see any challenges as alternatives to co-operate and broaden our data.”
This give attention to collaboration has fostered provider partnerships, enabling improvement of customized racks to accommodate distinctive tools. It has additionally motivated Yalcin to make sure his crew set up a face-to-face relationship with their shoppers, which they see regularly to make sure buyer expertise meets expectations. These web site visits are perfect alternatives to tackle board new requests and assess any alternatives to enhance.
Outdoors his managerial position, Yalcin isn’t any much less creative. “I performed semi-professional basketball up to now and I’m taking a look at teaching a small crew, as soon as I’ve revealed a group of the quick tales I write.”
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