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Glassdoor revealed actual identify of nameless account, media reviews say

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March 22, 2024

Jobs neighborhood website Glassdoor is accused of showing the identification of an nameless person profile, based on media reviews.

Glassdoor allows customers to anonymously signal as much as assessment firms they’ve labored for. Nevertheless, TechCrunch reported that an individual known as ‘Monica’ alleges Glassdoor added her identify and town the place she lives to her profile following an e-mail trade with Glassdoor buyer help, regardless of having by no means supplied her identify through the sign-up course of some years earlier. The individual alleges Glassdoor received her full identify from the e-mail she despatched to buyer help.

Based on TechCrunch, Monica informed Glassdoor’s buyer help that the corporate didn’t have her consent or permission so as to add her identify, however Glassdoor  “required” her to have her identify added to her profile, telling her that this could not compromise her anonymity of previous evaluations she gave. Monica mentioned that her anonymity may not final if Glassdoor was to expertise a hack or a knowledge breach and compromise customers’ information. It additionally means this info will be obtained by authorized processes, corresponding to a lawsuit or police demanding entry to Glassdoor person information.

For years, Glassdoor has notably enabled customers to enroll in its service anonymously, based on Ars Technica. However in 2021, Glassdoor acquired Fishbowl, knowledgeable networking app that built-in with Glassdoor final July. This acquisition meant that each Glassdoor person was routinely signed up for a Fishbowl account. And since Fishbowl requires customers to confirm their identities, Glassdoor’s phrases of service modified to require all customers to be verified.

Whereas customers can stay nameless, this alteration raises some potential considerations about information privateness and anonymity, Aaron Mackey, a lawyer for the Digital Frontier Basis, informed Ars Technica.

Glassdoor’s spokesperson informed Ars Technica that Glassdoor doesn’t touch upon particular person accounts, solely sharing a press release that doesn’t appear to use to Monica’s state of affairs.

“When a person gives info, both through the sign-up course of or by importing a résumé, that info will routinely cross-populate between all Glassdoor companies, together with our neighborhood app Fishbowl,” Glassdoor’s spokesperson mentioned. “When utilizing Glassdoor and Fishbowl, there may be all the time the choice to stay nameless. Customers can select to be totally nameless or reveal components of their identification, like firm identify or job title, whereas utilizing our neighborhood service.”

Glassdoor is owned by Tokyo-based Recruit Holdings Co. Ltd., the world’s fifth-largest staffing agency.

SIA has reached out to Glassdoor for remark.

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