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You’ve in all probability heard of HSN earlier than (previously known as the Dwelling Procuring Community). Heck, you could even be a loyal watcher and shopper of this long-standing channel.
If these three little letters imply nothing to you, that’s okay. Let me offer you slightly historical past lesson. It’s sort of an attention-grabbing story.
HSN obtained its begin by chance. In 1977 a Clearwater-based radio station accepted electrical can openers as cost when one among its advertisers couldn’t pay their invoice. The station proprietor rotated and auctioned off (and offered out of!) all 112 can openers reside on air. And so the concept was hatched for a regularly-scheduled phase the place listeners may ‘store’ from house.
By 1985, the concept transitioned to tv and went nationwide, airing 24/7. And the remainder, as they are saying, is historical past. You’ll be able to learn all about their story and a number of the cool issues HSN is as much as nowadays on their About Us Web page.
When you in all probability know HSN for its nonstop array of purses and jewellery, and different assortment of house decor and vogue, you could not notice that there’s a whole HSN make money working from home division! That’s proper, this mega-retailer can be remote-friendly.
In the event you’ve been in search of a home-based gross sales and buyer help place, HSN often is the digital office for you. However there are some issues it’s essential to know earlier than you apply.
About HSN
HSN is headquartered in St. Petersburg, Florida with greater than 6,000 staff unfold out in digital and on-site roles.
At the moment, HSN is billed as a $3.5 billion “interactive multi-channel retailer.” In different phrases, you may store HSN on-line, in shops, by means of catalogs and, in fact, on TV.
So What’s This HSN Work From Dwelling Job All About?
The principle kind of employment accessible at HSN is thru their Buyer Care Division, what they consult with because the “heartbeat” of the corporate.
The Buyer Care Crew contains group members working each gross sales and customer support roles.
What Does a Gross sales Rep Do?
HSN home-based gross sales reps obtain incoming calls and assist prospects place orders. This additionally contains up-selling and cross-selling merchandise within the course of.
Reps might help troubleshoot points too relating to all the things from billing to delivery and returns.
Is This Seasonal? Full-Time? Half-Time?
Relies upon. Earlier than the vacation season, HSN ramps up their hiring for digital reps. These jobs are seasonal and usually full-time to maintain up with the demand of orders.
All year long, HSN routinely hires each full-time and part-time everlasting staff.
Whether or not full-time, part-time, or seasonal, you’ll be labeled as an worker. This implies you’ll must fill out a W2 and taxes shall be withheld out of your test.
What Are The HSN Work From Dwelling Hours?
HSN operates 24/7, 364 days out of the yr (no reside exhibits on Christmas!). Consider, they’ll want reps available in any respect these instances. Through the holidays, you could be anticipated to work a versatile schedule to cowl peak hours.
Through the hiring course of, you may focus on your schedule necessities and availability together with your recruiter. The excellent news is, HSN is understood to be versatile on the subject of schedules and swapping shifts (extra on that later).
The place Does HSN Rent?
Though this can be a distant place, the make money working from home HSN program is barely accessible in choose places. Presently, HSN hires digital reps in Florida, Tennessee, and Virginia.
However, there’s a catch, you must reside specifically areas of those states to be thought-about.
Florida
Florida residents must reside in one of many following counties to be eligible:
Highlands, Glades, Charlotte, Lee, Collier, Hendry, Dade, Monroe, Palm Seashore, Broward, Orange, Martine, Saint Lucie, Hernando, Pasco, Osceola, Volusia, Polk, Sarasota, Citrus, Sumter, Indian River, Brevard, Manatee, Hardee
Tennessee
Tennesse residents must reside in Nashville or surrounding areas (615 or 931 space code).
Virginia
Virginia residents must be within the Roanoke space to be thought-about for home-based employment at HSN.
HSN Work From Dwelling Necessities
In the event you reside in one of many choose areas the place HSN hires, you’re not completely within the clear but to use. First, be sure you meet their must-have necessities earlier than you apply.
Landline
HSN requires home-based reps to have a great ol’ vogue analog landline. No VOIP or internet-based phone service. And, your property telephone quantity must have a particular space code.
Florida Space Codes
863, 941, 239, 305, 786, 954, 561, 407, 321, 352, 386, 552, 772
Tennessee Space Codes
615 or 931
Whereas not all the time marketed, there are often openings for home-based reps in Ohio. However that is by means of Cornerstone, an HSN-owned catalog firm. So, whereas technically an HSN home-based job, it’s not the identical actual place I’m speaking about right here.
No Landline? Your present cable supplier might be able to set up one for you as a part of a bundled service. The excellent news is, in the event you go forward and set up a landline, you’ll doubtless have the ability to write it off on the finish of the yr.
Web
Excessive-speed web is a should. No dial-up, broadband, or WiFi connections allowed. When working, you have to be hardwired to your modem utilizing an ethernet wire. Why? This enables for the best name stability whereas working.
Headset
You’ll be able to purchase a good headset on Amazon for below $20. This shall be used to take incoming calls throughout your shift. Spend money on one that’s cozy — you could take requires as much as 8 hours at a time.
Different Necessities to Take into account
You’ll must be a highschool graduate or have your GED to be thought-about for employment. Earlier gross sales and/or customer support expertise can be a should.
Because you’ll be dealing with a high-volume of callers (particularly in the course of the holidays), you’ll must be affected person, a great listener, and in a position to deal with even probably the most tough callers with ease.
Get Able to Apply
Earlier than you apply, be sure that to give your resume a distant makeover particularly for the HSN Dwelling-Based mostly rep place.
To do this, go to their profession web page and filter listings by “work from home.” Learn the itemizing rigorously and pull out necessary key phrases. Now place these key phrases into your resume! Doing so will be sure that your resume stands out among the many many candidates. And it additionally helps your utility get seen by an precise recruiter.
Undecided in the event you correctly key phrase optimized your resume? No downside.
Head on over to Job Scan. It couldn’t be less complicated to make use of. Paste the job advert on one facet, your resume on the opposite and, voila, JobScan will analyze each to see how effectively your resume matches the job description like so:
The better the match, the higher optimized your resume (and the higher your probability of getting a name again for an interview!).
It’s free to strive JobScan for a sure variety of scans every month (it’s often altering). Nevertheless it’s undoubtedly price a strive in the event you’ve by no means key phrase optimized your resume earlier than.
To study extra concerning the course of, make sure you learn the one resume hack it’s essential to get your resume observed by recruiters.
What Others Are Saying
Glassdoor opinions from present and former gross sales reps at HSN love the autonomy that comes with working from house. Many reps additionally famous the versatile schedule, together with a capability to swap shifts with coworkers without having administration approval.
And, reviewers famous that even part-time staff obtain PTO from day one, one other superior perk.
On the flip facet, gross sales reps appear to agree that there’s little room to maneuver up within the group. And, ideas on administration are unfold out throughout the board — actually simply is dependent upon who you get as your superior.
The pay fee is sometimes called OK, with no particular point out of charges. Nevertheless, many reviewers like the flexibility to earn prizes and bonuses by means of coworker contests. Plus, all reps obtain a reduction, which is a pleasant perk in the event you’re an HSN shopper!
Work From Dwelling HSN Evaluation
There’s no denying that HSN may be very a lot a good firm that hires distant reps. Sadly, they solely rent distant employees in choose areas in Florida, Virginia, and Tennessee. In the event you don’t reside in one among these states, you’ll must look elsewhere.
In case your geographic location is good, HSN can provide versatile home-based work.
Consider, this can be a home-based customer support place, which suggests you’ll spend quite a lot of time on the telephone. And don’t overlook, you’ll need to supply a landline and high-speed web to get the job carried out.
However in the event you don’t thoughts telephone work and meet the pre-hire necessities, this can be a nice alternative to construct a cubicle-free customer-service profession.
Questions concerning the hiring course of? Have you ever labored for HSN earlier than? Please depart your feedback and private opinions within the feedback beneath 🙂
Fortunately,
Ashlee
P.S. This publish comprises affiliate hyperlinks for JobScan, a program I take advantage of and love! Please learn my disclosure assertion to study extra.
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